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Ideas in Motion.
Lessons in Practice.
What Comes Next.

Perspectives on intelligent operations, AI in the contact center, and what it actually takes to lead at scale.

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Scala Appoints Amazon Technology Leader Asic Demberel as Chief Technology Officer

Veteran Amazon zero to one builder and technology leader joins Scala to help scale the AI operating system for contact centers and customer operations.

Press

Scala Team

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Scala Emerges From Stealth With $8.5M Funding to Enable Contact Centers Entering the AI Era

Scala announces its launch from stealth alongside $8.5 million of funding, including a Seed round co-led by Madrona and FUSE.

Press

Scala Team